This Privacy Policy applies to the services operated by Hillche. We places a high value on the security of users’ personal information. This Privacy Policy has been created to ensure that Hillche can effectively handle users’ concerns and to inform them that their personal information is being managed securely.
1. Personal information we collect
Hillche collects personal information about you in the following ways:
Personal Information You Provide: When you create an account or communicate with Hillche to use the service, Hillche collects the following personal information:
- Account Information: When you create an account with Hillche, Hillche collects information related to your account, including your name, contact details, and credentials (collectively, “Account Information”).
- User Content: When you use the service, Hillche collects personal information included in the content you input, the files you upload, or the feedback you provide regarding the service (collectively, “Content”).
- Communication Information: When you communicate with Hillche, Hillche collects your name, contact details, and the content of the messages you send (collectively, “Communication Information”).
- Social Media Information: Hillche maintains social media accounts to interact with users. When you engage with Hillche’s social media accounts, Hillche collects any personal information you choose to provide, such as contact details (collectively, “Social Information”). Companies hosting Hillche’s social media accounts may also provide aggregate information and analysis regarding Hillche’s social media activities.
- Other Information You Provide: Hillche collects other information you provide, such as when participating in Hillche’s events or surveys or for identity verification purposes (collectively, “Other Information You Provide”).
Personal Information Automatically Collected from Service Use: When you visit, use, or interact with the service, Hillche automatically receives the following information regarding your visit, use, or interaction (“Technical Information”):
- Log Data: Information your browser or device automatically sends when you use the service. Log data includes your IP address, browser type and settings, request date and time, and how you interact with Hillche’s service.
- Usage Data: Hillche may automatically collect information about the types of content you view or use, the features you engage with, the actions you take, your time zone, country, access times, type of computer or mobile device, and your computer connection during service use.
- Device Information: Includes the name of the device, operating system, device identifier, and browser. The information collected may vary depending on the type and settings of the device you use.
- Cookies: Hillche uses cookies to operate and manage the service and enhance your experience. “Cookies” refer to information transmitted to your browser by websites you visit. You can configure your browser to accept all cookies, refuse all cookies, or notify you each time a cookie is offered, allowing you to choose whether to accept it. Note that refusing cookies may result in limited functionality or performance of certain areas of the website or the website as a whole. For more details on cookies, visit All About Cookies.
- Analytics: Hillche may use various online analytics tools to analyze how users use the service and to improve the quality and user experience of the service.
2. How we use personal information
Hillche may use personal information for the following purposes:
- To provide, manage, maintain, and analyze the service
- To conduct research aimed at improving and enhancing service quality
- To communicate with users, including sending information about Hillche’s services and events
- To develop new services and programs
- To prevent fraud, criminal activities, or misuse of the service and to protect the security of Hillche’s network and IT system architecture
- For business transfers
- To comply with legal obligations and procedures and to protect the rights, privacy, safety, or property of Hillche, Hillche’s service users, and other third parties
3. Disclosure of Personal Information
Under certain circumstances, Hillche may provide your personal information to third parties without additional notice to you, except as required by law.
- Partners and Service Providers: Hillche may provide personal information to hosting services, customer service partners, cloud service providers, email communication services, web analytics service providers, and other IT service providers to meet operational needs and perform specific services and functions. These partners have access to, process, or store personal information only in the course of performing their duties under Hillche’s instructions.
- Business Transfers: If Hillche is involved in a strategic transaction, restructuring, bankruptcy, legal management, or other service transfer (collectively, “Transaction”), your personal information and other data may be disclosed to the counterparty and other parties supporting the transaction during the due diligence process and may be transferred to the transferee as part of the transaction along with other assets.
- Legal Obligations: Hillche may share personal information, including information about your interactions with the service, with government authorities, industry peers, or other third parties if it (1) believes in good faith that such action is necessary to comply with legal obligations, (2) is required to protect or defend the rights or property of Hillche, (3) determines, at its sole discretion, that an issue violates Hillche’s terms, policies, or applicable law, (4) needs to detect or prevent fraud or other illegal activities, (5) is necessary to protect the safety, security, and integrity of Hillche’s services, employees, users, or the public, or (6) is needed to defend against legal liability.
- Other Users and Third Parties with Whom You Share Information: You may share or display information to other users or third parties through certain features. For example, you may share information within Hillche’s service through a shared link with other users. Please ensure that your information is only shared with users and third parties you trust.
4. Your rights
Individuals may have certain statutory rights related to their personal information, which may vary by region. For example, you may have the following rights:
- The right to access information about your personal information and how it is processed
- The right to delete your personal information from Hillche’s records
- The right to correct or update your personal information
- The right to transfer your personal information to a third party
- The right to restrict the processing of your personal information by Hillche
- The right to withdraw your consent at any time (when Hillche relies on consent as the legal basis for processing your personal information)
- The right to object to the way Hillche processes your personal information
- The right to lodge a complaint with your local data protection authority
You can exercise some of these rights through your account. If you cannot exercise your rights through your account, please submit your request to contact@hillche.com.
5. Children
Our services are not intended for children under the age of 13. Hillche does not knowingly collect personal information from children under 13. If there is reason to believe that a child under 13 has provided personal information to Hillche through the service, please send an email to contact@hillche.com. Hillche will investigate and, if deemed appropriate, will delete such personal information from its systems. If you are between the ages of 13 and 18, you must obtain permission from a parent or guardian to use the service.
6. Links to Other Websites
The service may include links to other websites (“Third-Party Sites”), such as social media services, that are not operated or controlled by Hillche. Information you share with Third-Party Sites is governed by the privacy policies and terms of service of those sites, not by this Privacy Policy. The provision of a link to a Third-Party Site by Hillche does not imply endorsement or review of that site by Hillche. For information regarding the privacy policies of Third-Party Sites, please contact the Third-Party Sites directly.
7. Security and Data Retention
Hillche takes commercially reasonable technical and administrative measures to protect personal information from loss, misuse, or unauthorized access, disclosure, alteration, and destruction, both online and offline. However, no internet or email transmission is ever fully secure or error-free. For example, emails sent to or from Hillche may not be 100% secure. Therefore, you should take special care in deciding what information you send to Hillche through the service or email. Additionally, Hillche is not responsible for any attempts to bypass the privacy settings or security measures on the service or third-party websites.
Hillche retains your personal information for as long as necessary to provide services to you or for other legitimate business purposes, such as dispute resolution, safety, security, or compliance with legal obligations. The retention period of personal information by Hillche depends on various factors, including the volume, nature, and sensitivity of the data, potential risk of harm from unauthorized use or disclosure, the purposes of processing the information, and other legal requirements.
8. Changes to the Privacy Policy
Hillche may update this Privacy Policy from time to time. When the Privacy Policy is updated, we will post the updated document on this page unless a different type of notice is required by applicable law.
9. How to contact us
If you have any questions or concerns regarding matters not covered in this Privacy Policy, please contact us. contact@hillche.com